First off, let me say that the boxes are beautiful. they arrived super fast. love them! Second, and more important was the awesome customer service i received when i asked about the 11 slot foam inserts. They’re no longer available, but you guys were able to find and send me your last two which had been hiding in your warehouse! can’t thank you enough for that. love my boxes, and i have a full set of your etched pints as well. I just backed a kickstarter too! thank you for everything. Cheers!